At first I assumed that I could use the password recovery option to quickly change the password and get back to listening but when I try to input my email, it says, "The username or email you provided is not associated with an active Spotify account." I tried to input the username that was linked to the account and got the same message. The issue now, is that no combination of username/email and password will log me into the account. I received an email attempting to verify the change in email address and did verify it. Upon waking up this morning however, I was logged out of my account on all of my devices and I am can't to log back in. I changed it to my current email and there was no issue. I believe this email address has been the connected email since I started using the account.
Even if you’re using a free account, it’ll automatically be upgraded to Premium and billed through the Family Plan subscription.Īnd another note: If you’re having trouble sending the link and adding your family members, do it via your web browser.